Disable Read Receipt in Emails for Incident Management

Hi Team,

Our Solution Manager system is on Solution Manager 7.1 SPS 14. We have configured ITSM Scenario Incident Management and we have

configured Emails Notifications to different stakeholders.But, unfortunately, when Email Notifications are triggered it prompts

for Read receipts. We use Microsoft Outlook for Emails. We have done required configuration in SCOT to disable "Read receipts" in Email

Notification but the issue is still occurring.Can you please suggest what other configuration potentially needs to be done to disable "Read Receipt" in Emails.

Regards,

SAP Basis - Solution Manager consultant